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I’m seeing a “500 Internal Server Error” on my website. What should I do?

A 500 error usually indicates a server-side issue. Here are the steps to troubleshoot:

  • Check for Corrupt .htaccess File: Rename the .htaccess file in your site’s root folder and refresh your website. If this resolves the issue, you can regenerate the file from WordPress by resetting the permalinks.
  • Increase PHP Memory Limit: Update the wp-config.php file to increase the PHP memory limit.
  • Deactivate Plugins: Access your site via FTP or hosting panel, navigate to the wp-content/plugins folder, and rename it to deactivate all plugins.

If the issue continues, submit a support ticket with the details, and we’ll resolve it.

Need more help?

Click here to create a ticket, and our team will get back to you as soon as possible.