A 500 error usually indicates a server-side issue. Here are the steps to troubleshoot:
- Check for Corrupt .htaccess File: Rename the
.htaccessfile in your site’s root folder and refresh your website. If this resolves the issue, you can regenerate the file from WordPress by resetting the permalinks. - Increase PHP Memory Limit: Update the
wp-config.phpfile to increase the PHP memory limit. - Deactivate Plugins: Access your site via FTP or hosting panel, navigate to the
wp-content/pluginsfolder, and rename it to deactivate all plugins.
If the issue continues, submit a support ticket with the details, and we’ll resolve it.